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Courier Representative

Classification: Employee, Full Time, M-F (Minimum 30 hours + benefits)

Location: Varies

Our Courier Representative is CMB's first-line of customer service to our clients.Prompt, reliable and thoughtful service is vital in maintaining the relationship between our client and the laboratory.


** Responsibilities may include, but are not limited, to the following:

  • Performs assigned specimen pick-ups from an established route.
  • Transports medical specimens from client sites to laboratory in a timely manner.
  • Ensures specimen integrity by enforcing laboratory procedures for handling and transporting specimens.
  • May be required to make special and STAT pick-ups when requested by client.
  • Delivers all supplies, reports and related materials to the clients on their route, as requested.
  • Maintains vehicle run log.
  • Resolves Client Service issues or direct the client to the appropriate representative.
  • Communicates issues and concerns to appropriate staff members.
  • Demonstrates organizational commitment and promotes a positive image to clients, staff and the general public.
  • Follows applicable organizational and departmental policies.
  • Must be flexible with assigned route and able to provide assistance for other courier representatives when needed.

Required Skills:

  • A Valid California Driver's License.
  • Excellent driving record for the last 2 years with an excellent understanding of safe driving practices.
  • Minimum 2 years experience as a courier (prior medical courier experience preferred, but not required).
  • Must be knowledgeable in the proper storage and transportation of specimens and other materials.
  • Ability to prioritize work load and work in a self-directed manner.
  • Ability to learn multiple routes.
  • Must be flexible and available based on staffing requirement: weekends, holidays, on-call and overtime.
  • Must be able to lift 50 lbs.

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